Client Terms and Conditions
Last updated: 17 August 2026
1. Introduction
These Terms and Conditions (“Terms”) govern the use of the Lifted Creative website and the purchase of services provided by Howard Designs Ltd, trading as Lifted Creative (“Lifted Creative”, “we”, “our”, or “us”).
By engaging our services, accepting a quotation, paying an invoice, or using our website, you agree to these Terms.
2. Company Information
Howard Designs Ltd
Trading as Lifted Creative
Company Number: 13854482
Registered Office:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email: info@liftedcreative.co.uk
Website: https://liftedcreative.co.uk
3. Our Services
Lifted Creative provides professional creative services including, but not limited to:
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Brand Identity Design
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Logo Design
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Visual Identity Systems
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Marketing Design
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Print Design
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Digital Design
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Social Media Design
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Packaging Design
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Design Consultancy
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Ongoing Design Retainers (where agreed separately)
The exact scope of every project will be detailed within the quotation, proposal or written agreement supplied before work begins.
4. Quotations & Acceptance
All quotations remain valid for 30 days unless otherwise stated.
Work will begin only once:
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The quotation has been accepted in writing
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Any required deposit has been received; and
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All required project information has been supplied by the client
Any work requested outside the agreed project scope may be quoted separately.
5. Client Responsibilities
Clients agree to:
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Provide accurate information;
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Provide content, logos, images and other assets they own or have permission to use;
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Review work promptly;
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Provide consolidated feedback where possible;
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Appoint a primary contact where multiple stakeholders are involved.
Delays in providing information or approvals may result in revised project timelines.
6. Project Changes
Minor revisions included within the agreed scope will be completed at no additional charge.
Requests that materially alter the original brief, deliverables or agreed scope may be treated as additional work and quoted separately before commencement.
7. Project Timelines
Estimated delivery dates are provided in good faith but are not guaranteed.
Project timelines may be extended where delays are caused by:
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Late client feedback;
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Changes to the project scope;
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Third-party suppliers;
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Technical issues outside our reasonable control.
9. Intellectual Property
Unless otherwise agreed in writing:
Ownership of the final approved design work transfers to the client only after full payment has been received.
Lifted Creative retains ownership of:
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Preliminary concepts;
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Unused concepts;
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Internal working files;
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Templates;
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Methodologies;
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Processes;
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Reusable design assets.
Unless agreed otherwise in writing, Lifted Creative retains the right to display completed work within our portfolio, website, social media and promotional material.
Any third-party assets (fonts, stock imagery, software licences etc.) remain subject to their own licence terms.
10. Confidentiality
Both parties agree to keep confidential information private and not disclose commercially sensitive information unless required by law.
11. Cancellation
Either party may cancel a project by providing written notice.
Where cancellation occurs after work has commenced:
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Completed work remains chargeable;
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Deposits already paid are non-refundable unless otherwise agreed;
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Partially completed work may be invoiced proportionately.
Any outstanding invoices remain payable.
12. Limitation of Liability
Lifted Creative will provide its services using reasonable care and skill.
To the fullest extent permitted by law, we shall not be liable for:
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Indirect losses;
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Consequential losses;
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Loss of profits;
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Loss of business opportunities;
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Loss of goodwill;
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Loss of data.
Our total liability shall not exceed the total fees paid by the client for the specific project giving rise to the claim.
Nothing in these Terms excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot legally be excluded.
13. Insurance
Lifted Creative maintains appropriate business insurance, including Professional Indemnity Insurance, to help protect both our business and our clients in relation to the professional services we provide.
Evidence of insurance can be provided upon reasonable request where appropriate.
14. Third-Party Services
Our services may rely on trusted third-party providers including:
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Wix
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Stripe
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Google
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Adobe
We are not responsible for interruptions, downtime, changes or failures relating to third-party platforms beyond our reasonable control.
15. Website
Whilst every effort is made to ensure our website is accurate and available, we do not guarantee uninterrupted access or that all information will always remain current.
We reserve the right to update, modify or remove website content without notice.
16. Governing Law
These Terms shall be governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Changes to These Terms
Lifted Creative reserves the right to amend these Terms from time to time.
The latest version will always be published on this website with an updated effective date.
Continued use of our services constitutes acceptance of any updated Terms.
18. Contact
If you have any questions regarding these Terms, please contact:
Howard Designs Ltd
Trading as Lifted Creative
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Company Number: 13854482
Email: info@liftedcreative.co.uk
Website: https://www.liftedcreative.co.uk